The Triad for Transformation — Technology, Market, and Skilling
India’s MSMEs stand at a powerful crossroads — between what worked yesterday and what’s needed tomorrow.
This article introduces The Triad for Transformation — Technology, Market, and Skilling, a simple yet strategic framework for small and medium businesses to align growth with clarity, capability, and confidence.
👉 Explore how each pillar connects to your next phase of growth — and how Stratants bridges strategy to experience by design.
💡 How Might We Design Service Contacts That Don’t Just Resolve — But Resonate?
Most service teams focus on fixing issues — but true loyalty isn’t built by resolution alone. It’s built by resonance.
This article explores how businesses can design service interactions that move beyond efficiency — to empathy. Learn how auditing emotional touchpoints, training for empathy and clarity, and measuring psychological loyalty can redefine the way customers connect with your brand.
At Stratants, we believe great service doesn’t just close tickets — it opens trust.
Because when experiences resonate emotionally, customers don’t just stay — they believe.
Before You Digitize, Strategize: How India’s Mid-Sized Firms Can Ride the AI and Credit Wave Wisely
India’s mid-sized firms are rushing to adopt AI and credit, but growth without strategy can quickly become chaos. This article explores how businesses can turn these twin opportunities into sustainable success — through clarity, capability, and strategic intent.
The Silent Killers of Growth: Why Most Businesses Plateau
Most businesses don’t fail because of competition.
They plateau because of something far more subtle.
They start with passion, clarity, and energy—but somewhere along the way, growth slows, opportunities slip, and teams feel stuck.
In this article, we uncover the silent killers of growth that cause businesses to plateau. From spreading too thin to losing focus, we explore research-backed insights and real-world examples—showing why doing less often leads to achieving more.
👉 A must-read for founders, leaders, and teams who want to break through stagnation and unlock sustainable growth.