The Strategy-to-Experience Gap: Where Indian Businesses Lose Momentum (And How to Fix It)
Every organisation has a strategy.
But only a few can turn that strategy into a consistent lived experience for teams and customers.
Most businesses in India lose momentum not because the strategy is wrong —
but because it breaks somewhere between intent → teams → customers.
This article explains where the gaps really lie, why they keep repeating across industries, and how leaders can close them using a Strategic Design approach.
If your strategy looks great on paper but behaves differently in reality… this will resonate deeply.
Business, Clarity, Growth, Human Experience, MSME, Organization, People, ...
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